Your Excel® based mapping solution
enzh

FAQ: Frequently Asked Questions

Installation / Update

How do I install MapInXL?

Once you bought the license, download MapInXL. Close Excel®™ and run installer to start the installation process. Use the activation key received by email to register MapInXL. To find out how to run MapInXL for the first time, click here to consult the tutorial.

How do I uninstall MapInXL?

Uninstall MapInXL like all other program. Just go in Configuration panel / Add/Remove programs and find MapInXL.

How long the license will last?

License of MapInXL is an unlimited one without need to renew at a certain period of time.

How do I run MapInXL the first time?

Generally, the MapInXL tab automatically appears at Microsoft®™ Excel®™ next opening.

If this tab does not appear, it may be Go to Excel®™ main menu and then to Excel®™ Options. Choose the Add-in menu and go to the menu Manage > Disabled items, then Reach.
Click on MapInXL, and Activate.
The tab will appear on next start.

My hard disk has crashed. How can I get a new copy?

If your maintenance plan is still active, just contact us and we'll give you the download link to obtain a new copy. We'll also include your license number in the event it was also lost.

During installation I have the following error message: "a required component for interacting with Excel 2007 is not available"

MapInXL works only with versions of Microsoft® Excel® 2007 and higher.

Order / Delivery

How can I order MapInXL?

MapInXL can be ordered online. For more details, please click here.

Are online orders secured?

Online orders are highly secured.
Articque uses the electronic platform of Paypal, a leading e-commerce company certified by Verisign Identity Protection.

What are the advantages of ordering online?

Your order will be processed immediately and you will be able to download the software right away.

How quickly do you process orders?

Online orders are automatically processed, which means quick delivery.
Mail orders will be processed within 2 business days. Once the payment is received, we send your activation key by email for you to register MapInXL online

What does MapInXL do?

Are there tutorials available?

You can reach MapInXL tutorial by clicking here.

Where can I view a list of MapInXL features?

For a list of the functionalities offered in MapInXL, click here.

Is there a manual for MapInXL?

Yes, there is a manual. The manual provides an in-depth description of MapInXL functionalities.

I can't find the map I need : how can I add more maps into MapInXL

Please, check if you read this specific page before.

MapInXL already provides various map of the United States by counties, by states and the World by continents or countries. However, the custom maps function allows you to import many more new maps, in order to enhance your MapInXL default library. These maps must be in the VXF format. We can provide a lot of VXF maps from all over the globe. Please refer to our online shop. If you need a specific map not available on this store like for example the 5-digits ZCTA states, do not hesitate to contact us: we will find it or create it for you.

Can I plot my addresses?

MapInXL does not include geocoding functions, meaning that you cannot use an address file to plot it on a street view.
We do have internal geocoding tools though, and can create a plot map from your files: eg. Location of your plants/customers/prospects by countries/states/counties/zip codes.
Ask for a quote

Can I work on city maps?

The maps delivered with or around MapInXL are restrained to administrative levels (countries, provinces, counties, zip codes). We do not have street maps, that would be too heavy.

What is the Rio Grande County Code in Colorado State ?

Please, download this file to find the list of US counties with state, name and code
For example: Rio Grande County in Colorado State ‘s code is 08105

Legal / Miscellanous

I realized I do not have Excel 2007 on my computer, can I get a refund?

We try to give you as much information as we can on MapInXL.
The information about this compatibility being available on many pages of our website, we do not satisfy refund requests based on incompatibility with Excel anymore.

Does MapinXL work on Macintosh ?

Indeed, MapInXL does not work on Mac, due to choices of developments.
However, it does work with Parallel Desktops if Office 2007 is installed. This way, MapInXL works in a Microsoft environment.
If you do have Parallel Desktop, do not hesitate to download the free trial version available on www.mapinxl.com.

We do have another mapping software supporting Mac though, that you can discover on www.articque.com/en/. This software, called C&D, works with Excel and text files, and can be connected to databases thanks to an ODBC pilot.
You can download the Personal free version to test its functionalities. It includes the USA by states and the world by countries, just like MapInXL.

You did not find the answer to the question(s) you were looking for, please send us a comment

Copyright © 2009-10 ARTICQUE USA LLC. All rights reserved. MapInXL is a registered trademark of ARTICQUE USA LLC.
Microsoft®™, Microsoft®™ Office®™, Excel®™, and Windows®™ are trademarks or registered trademarks of Microsoft Corporation.